REVIEW · NEW ORLEANS
Ghost Hunt in New Orleans: Quest Experience
Book on Viator →Operated by Questo · Bookable on Viator
A New Orleans ghost hunt without a live guide. It’s a self-paced city game that has you solving riddles while you pass famous French Quarter landmarks, with local lore folded into the story at each stop. The big thing to consider is tech: if the phone game won’t load or play right, it can quickly turn into frustration.
I like that you don’t have to keep up with a group. You’re given directions clue-by-clue, you can linger at the stops, and you get 24/7 customer support if something goes sideways. You’ll start at Jackson Square and finish at Lalaurie Mansion, doing it all in about 1 hour 10 minutes to 1 hour 50 minutes.
In This Review
- Key things to know before you go
- A self-paced Quest through the French Quarter’s darker corners
- Price and value: what $7.19 buys you in New Orleans
- How the Questo phone game works (and how to keep it from going wrong)
- Jackson Square clue moments: first steps and best pacing
- Le Petit Theatre du Vieux Carre and Preservation Hall: “story stops” that feel real
- Faulkner House Books and the return to Jackson Square: the route tightens
- New Orleans Historic Voodoo Museum: lore, questions, and practical expectations
- Lafitte’s Blacksmith Shop Bar and the finish at Lalaurie Mansion
- What to expect from the route: time, walking, and “how long should I linger?”
- Who should book this Ghost Hunt in New Orleans (and who might skip)
- The main risk: tech hiccups can ruin your evening
- Should you book this Ghost Hunt in New Orleans
- FAQ
- How long does the Ghost Hunt in New Orleans Quest Experience take?
- Where does it start and end?
- Is there a tour guide?
- What’s included in the price?
- Are attraction entry tickets included?
- What language is the experience available in?
- Is it possible to get a refund after booking?
Key things to know before you go

- A phone-based story game (not a guided tour): you control the pace and time at each location.
- Dark-lore stops in a tight area: the route stays concentrated around the French Quarter.
- Multiple clue turns at major landmarks: Jackson Square and other famous sites show up more than once.
- Some stops may cost extra to enter: attraction tickets aren’t included, so plan based on what you want to do.
- Support is available around the clock: 24/7 help is there for troubleshooting.
- Low price, clear value: at $7.19 per person, you’re paying for the game experience more than a packaged attraction day.
A self-paced Quest through the French Quarter’s darker corners

This experience is built for people who like wandering with structure. Instead of standing in a line for a lecture, you follow clues on your phone and use the French Quarter sights like a real-time puzzle board.
What makes it interesting is the mix of locations and tone. You’ll visit the kind of places people associate with spooky stories, but the game gives you reasons to look closer: names, settings, and local lore that connect the dots between the landmarks.
And I think that’s the best part of this format: it turns a normal stroll into something interactive. If you’re the type who likes a scavenger-hunt vibe, you’ll probably have fun even if you’re not chasing jump-scares.
You can also read our reviews of more tours and experiences in New Orleans.
Price and value: what $7.19 buys you in New Orleans

At $7.19 per person, this is priced like an activity, not a full guided tour. You’re not paying for a storyteller standing next to you. You’re paying for the Questo app game, the clue flow, and the support layer if needed.
That makes it good value if you want to see the French Quarter in your own order and at your own speed. It also compares well if you’d otherwise be paying for multiple small paid attractions, because some stops are listed as admission free.
The tradeoff is also part of the value math: you’re relying on the phone game to work. If it doesn’t, you’re not getting a human guide to smooth things over. The experience can still be enjoyable, but the setup matters.
How the Questo phone game works (and how to keep it from going wrong)
You’ll use the Questo app on your phone to receive the story clue at each stop. The flow is simple: clue, directions to the next location, then a new clue when you arrive.
One practical advantage is timing. The clue stops are short on paper, but you’re told you can stop for as long as you like and continue exploring at your own pace. So you can breeze through fast if you’re eager, or slow down if you want to read plaques, take photos, or just soak in the street atmosphere.
The experience also includes 24/7 customer support. That’s important, because self-guided games rise or fall on the tech. If the app doesn’t behave, help is available, but you’ll want to contact them early rather than waiting until the end.
If you’re bringing this on a busy day, I’d also suggest you plan for a little buffer time. You’ll be navigating a compact area, but you’re also solving puzzles, and distractions happen in the French Quarter.
Jackson Square clue moments: first steps and best pacing

Your starting point is Jackson Square, and you begin here with your first clue. This is a smart first location because Jackson Square is both easy to find and full of visual cues. It’s also a natural “welcome” stop where you can get your bearings before you commit to the story.
The structure helps you stay oriented. You aren’t just wandering randomly—you’re moving from clue to clue, with the game giving directions to the next stop.
Timing-wise, the clue itself is brief, but this is also where you can slow down if you want. You might want to look around for a minute, get your phone set up, and make sure you’re ready before the next leg.
A quick consideration: Jackson Square is popular. Expect foot traffic and people milling around. That’s not a downside, but it can make reading screens or focusing on riddles a little harder if it’s crowded.
Le Petit Theatre du Vieux Carre and Preservation Hall: “story stops” that feel real

From Jackson Square, you’ll head to Le Petit Theatre du Vieux Carré. You get another clue, and the game encourages you to pause as long as you want. Since entry tickets aren’t included here, treat this stop as a story moment and a viewing point rather than assuming you’ll be going inside.
Next comes Preservation Hall, another clue stop with the same self-paced approach. Preservation Hall is one of those places people talk about when they mention New Orleans music history. Even if you’re not stepping inside, the game gives you a reason to pay attention to what you see and connect it to the lore you’re being told.
The drawback at these stops is the same across both: you may need separate tickets if you decide you want entry into the attractions. The game doesn’t include those tickets, so you’ll want to decide early whether your plan is street-level exploration only or attraction entry plus puzzle-solving.
If you like blending “what I’m seeing” with “what I’m learning,” this is a strong segment. The landmarks are already meaningful, and the game prompts help you notice details you’d otherwise skip.
Faulkner House Books and the return to Jackson Square: the route tightens

Then you’ll move to Faulkner House Books, listed as a free admission stop. You’ll get a new clue here, and this is a nice shift in mood. Bookstores change the tempo. You’re likely to slow down anyway, which fits the puzzle nature of the game.
After that, the experience brings you back to Jackson Square, this time linked to Muriel’s Jackson Square. You’ll receive another clue and can linger while you continue exploring.
This “return to Jackson Square” isn’t random. It helps you feel the route as a loop rather than a straight line. You also get a chance to compare what you noticed earlier with what you notice now—because the story framing will be different by the time you come back.
If you’re a “read every sign” person, this stretch can feel especially satisfying. If you’re in a hurry, it can feel repetitive. But for most people, the second pass adds context instead of just repeating the same scenery.
New Orleans Historic Voodoo Museum: lore, questions, and practical expectations

Next up is the New Orleans Historic Voodoo Museum, another clue stop. Here, the attraction’s entry is not included, so the game is your main entry point—literally and in spirit.
What I like about having this kind of stop mid-route is that it changes the emotional temperature. The game is building your story as you go, and a place associated with voodoo lore naturally raises questions. That can make your clue-solving feel more connected to what’s around you rather than purely abstract riddles.
Still, keep your expectations grounded. Since tickets aren’t included, you’ll want to decide whether you’re paying to enter or staying outside and using the museum as part of the story route.
If you want the cleanest experience, charge your phone fully before this segment. You’ll want your screen working well when you’re reading clue instructions in real time.
Lafitte’s Blacksmith Shop Bar and the finish at Lalaurie Mansion

You’ll continue to Lafitte’s Blacksmith Shop Bar for another clue stop, listed as free admission. This is a classic French Quarter landmark type—one of those places where the street presence already feels like a story. Even if you’re not going inside, it’s an easy location to recognize and a fitting place to keep the game moving.
Then you’ll finish at Lalaurie Mansion. This is where the story and the city exploration games end. It’s also a strong final stop because it’s a name people remember, which helps the whole experience land.
One small practical note: the finish point can influence your timing. You’ll want to plan around the day’s light and crowds. You’re told the location is open from midnight to 11:30 PM, but what’s happening around the mansion at any given moment depends on the day and foot traffic.
What to expect from the route: time, walking, and “how long should I linger?”
You’re looking at about 1 hour 10 minutes to 1 hour 50 minutes for the full experience. That range makes sense because some people solve quickly, and others take time to read, look, and enjoy the streets between clues.
The clue stops are listed as about five minutes each on paper. But the real time is up to you since you can stop for as long as you like. So the experience becomes flexible: you can treat it like a quick evening walk or a longer pre-dinner puzzle session.
This also means you should be mindful of your energy level. If you’re visiting in hot weather, you’ll probably want shorter photo stops and faster clue reading, and then take breaks when you can.
Who should book this Ghost Hunt in New Orleans (and who might skip)
This works best if you’re:
- Comfortable using your phone for navigation and puzzles
- Curious about New Orleans lore and want it tied to real landmarks
- Interested in saving money versus booking a traditional guided tour
- Happy exploring on a flexible schedule instead of following a fixed group pace
It may not be ideal if you:
- Don’t want to rely on an app while walking around
- Are sensitive to tech glitches and would rather have a human guide
- Prefer purely guided storytelling with no screens involved
The self-guided approach is the heart of the value. If you’re excited by that idea, you’ll probably enjoy the experience more than you expect.
The main risk: tech hiccups can ruin your evening
I have to call this out directly. The experience depends on the Questo app working correctly. That’s the kind of thing you can’t fully control while you’re out in the street.
And when things go wrong, it can turn into a refund fight. One major negative reaction was frustration caused by the game not working properly and an unsuccessful refund request. The provider also offers support options, but support won’t help if you’re already past the point where you can salvage your plan.
So my practical advice is simple:
- Test the app before you start walking
- Bring a fully charged phone
- If it glitches, contact 24/7 support right away rather than waiting
Should you book this Ghost Hunt in New Orleans
I think this is a solid pick if you want a low-cost, self-guided way to see the French Quarter while solving a story. For $7.19, you’re getting a structured walking game that can feel more engaging than just wandering.
Book it if you like puzzles, enjoy reading small bits of lore at each stop, and you’re okay paying attention to your phone. You’ll likely appreciate how the route ties together famous names like Jackson Square, Preservation Hall, Faulkner House Books, and the final landing at Lalaurie Mansion.
Skip it (or plan differently) if you rely on the phone to be perfectly reliable and would rather pay more for a guided alternative. For anyone who’s had bad luck with apps in the past, that tech risk is real.
FAQ
How long does the Ghost Hunt in New Orleans Quest Experience take?
The experience runs about 1 hour 10 minutes to 1 hour 50 minutes.
Where does it start and end?
It starts at Jackson Square, New Orleans, LA 70116, USA, and ends at LaLaurie Mansion, 1138 Royal St, New Orleans, LA 70116, USA.
Is there a tour guide?
No. This is a self-paced city exploration game, and it does not include a tour guide.
What’s included in the price?
You get a city exploration game on your phone using the Questo app, plus 24/7 customer support.
Are attraction entry tickets included?
No. Entry tickets to attractions are not included. Some stops are listed as free admission, but others are not included.
What language is the experience available in?
It’s offered in English.
Is it possible to get a refund after booking?
Free cancellation is available up to 24 hours in advance for a full refund. If you cancel less than 24 hours before the start time, the amount paid will not be refunded.


























